How can we help?

You can delete your Stompers account and associated data from inside the app. Go to the Me tab, open settings with the gear icon, then choose Delete account.

If you cannot access the app, request deletion from Stompers, LLC by using the email button below. Include your Stompers username and the phone number or sign-in email associated with the account so support can locate it. Never send a password or verification code.

Stompers will delete your account and associated account data, except information that must be retained for legal obligations as described in the Privacy Policy.

Deleting your Stompers account does not cancel an active Apple App Store or Google Play subscription. Cancel the subscription separately through the store where you purchased it.

First, make sure you are using the same sign-in method and phone number or Apple account you used when creating your Stompers account.

If you are still stuck, contact support and include your username, phone number or Apple sign-in email, and a screenshot of the error.

If you need help recovering an account, support may ask you to verify details tied to the account.

Helpful details include your username, full name, date of birth, phone number or sign-in provider, and names of friends on your Stompers account.

Username changes may require support help depending on your account state.

Contact support with your current username and the username you want to use.

Contact support before deleting anything so the team can look up both accounts.

Send your old username, new username, phone number, and the sign-in method you used on each account.