Generally, all charges for in-app purchases are nonrefundable, and there are no refunds or credits for partially used periods.
How can we help?
Billing and refunds
4 answers
How do I request a refund?
Apple told me to contact Stompers. What should I do?
Apple controls App Store refunds and billing decisions, so Stompers cannot issue refunds directly from support email.
If Apple asks for more context, contact support with your Stompers username, the date of the charge, and a screenshot of the Apple message so the team can help explain the issue clearly.
How do I cancel Super Stompers?
Subscriptions are managed by Apple from your iPhone settings or App Store account.
Open the App Store, tap your profile, choose Subscriptions, then select Stompers to manage or cancel your subscription.
Why was I charged after a trial?
Apple starts billing when a trial converts into a paid subscription unless the subscription is canceled before the trial ends.
If you did not mean to continue, cancel the subscription in your Apple account and request a refund through Apple.
Still stuck?
Contact support
If you opened this page from the app, your user ID, device, OS, and app version are included automatically. Otherwise, send your username and screenshots if the issue is account-specific.