Stompers

How can we help?

App issues

4 answers

What should I do if the app crashes?

Update Stompers from the App Store, restart your phone, then try opening the app again.

If it keeps crashing, contact support with your device model, iOS version, Stompers app version, and what you were doing right before the crash.

How do I delete a photo?

Make sure you are on the latest version of Stompers, then tap the three dots beside the photo and choose delete.

Why is my widget not updating?

iOS controls how often widgets refresh, so updates may not appear instantly.

Open Stompers to refresh your latest activity, then check the widget again. If it still looks stuck, remove and re-add the widget.

How do I report a bug?

Send support a short description of what happened, what you expected to happen, and any screenshots or screen recordings that show the issue.

Please include your Stompers username, device model, iOS version, and app version if you can.

Still stuck?

Contact support

If you opened this page from the app, your user ID, device, OS, and app version are included automatically. Otherwise, send your username and screenshots if the issue is account-specific.

Email support