4 answers
Double-check your phone number and country code, then wait a minute before requesting another code.
If the code still does not arrive, contact support with your phone number, country code, cellular provider, device, and a screenshot of where you are stuck.
Some cellular providers have trouble processing authentication codes, so support may need those details to investigate.
If you need to change the phone number on your account, contact support with your Stompers username and the new phone number.
Support may need to help manually or advise you on the correct recovery path.
Use the same phone number or sign-in method you used when you created your Stompers account.
If Stompers looks like it made a new account, contact support with your old username, new username if one was created, phone number, and any screenshots that show the issue.
If you typed the wrong number during signup or login, try going back and entering the correct phone number with the right country code.
If you cannot get back to that step, contact support with your username, the wrong number if you know it, and the correct phone number.
Still stuck?
If you opened this page from the app, your user ID, device, OS, and app version are included automatically. Otherwise, send your username and screenshots if the issue is account-specific.